Ecommerce

Our offerings will make your E-Commerce project a total success!

Whether you are a seasoned online retailer or just getting your feet wet in online retailing, you can trust us to launch your E-Commerce project with a bang! With the combination of our RTML experience since the early days of e-commerce web design  at the beginning of 2000 and our top-notch Copywriting Services, our expertise just cannot be beaten. We will use our expertise to make your E-Commerce project a success! Contact us for websites on a non-Yahoo! platform.

Inventory Management

Add up to 50,000 products to your e-commerce store using our simple wizard, or upload information from a spreadsheet or database. Create a detailed catalog of the products you sell online, with product descriptions, SKU numbers, sizes, colors, prices, and any other custom fields you"d like to add. Track product inventory levels and set alerts to notify you when quantities are low. Integrate with existing order and inventory management systems like Order-Motion and Stone-Edge to keep data across sales channels in sync.* *Real-time integration available with Standard and Professional plans only.

Shopping Cart

Choose a single or multi-page checkout, along with custom colors, fields, and buttons. Select your preferences, and your shopping cart and checkout pages will be created automatically – no coding required. Let customers see checkout totals before they pay. The shopping cart can automatically calculate shipping, tax, and discounts. Offer customers the ability to purchase gift wrapping or include a personal message with their order. Sell downloadable products like software, music, or gift certificates. Add tracking codes to the checkout process to keep track of relevant purchase data. Enable registered or guest checkout options [BETA]. Provide streamlined checkout and detailed order history to registered users [BETA].

Payment Processing

Accept online payments via credit cards, checks, POs, and money orders, or process credit card payments offline. Accept and process payments via PayPal checkout or a merchant account (such as PayPal, Bank of America Merchant Services, or any other merchant account compatible with the FDMS Nashville payment gateway platform). Use FDMS payment gateway services at no additional charge. Please note that you must have a merchant account to use gateway services. Protect your business and your customers with multiple security layers. AcceptPay® lets you electronically invoice customers and accept online payments—all in one place. You can give their clients a choice to pay with all major credit cards, eCheck or ACH, making it easier for them to pay you.

Shipping

You can use any carrier you"d like, including FedEx, USPS, and UPS. Encourage repeat business by providing free shipping. Set your shipping rates by product weight, destination, order value, and more. Use integrated UPS functionality automatically calculate shipping rates, validate addresses, and insert package-tracking links into customer emails.

Order Management

Track and handle orders, returns, exchanges, and refunds with ease. Use our order and payment APIs to integrate your store in real time with external order management systems, such as OrderMotion and the Stone Edge Order Manager.* Automatically print packing slips, and send emails to confirm orders, announce shipments, or notify customers of changes in order status. *Available with Standard and Professional plans only.

Merchandising

Cross-selling: Promote related items on product and shopping cart pages to encourage larger orders. You can define your parameters or let our cross-selling tool determine which products to recommend.* Coupons: Create coupons to attract first-time shoppers, reward loyal buyers, and offer targeted promotions. Discounting: Offer customers sale pricing and volume discounts. Gift certificates: Increase store sales – particularly during the holiday season – by providing gift certificates on your site.* Reorder: Make it easy for customers to submit repeat orders based on previous purchases. [BETA]. *Available with Standard and Professional plans only.

Site Statistics

Review data on website traffic, sales, and referring sites with easy-to-read reports. Take advantage of Yahoo! Web Analytics for more in-depth, real-time reporting.* Use the information you gather to improve the efficiency of your e-commerce store. *Available with Standard and Professional plans only.

Marketing

Search engine optimization: Get your site in front of potential customers by optimizing your pages for better ranking in search engine results. Search engine marketing: Enjoy exclusive discounts on search engine marketing campaigns from Microsoft ($75) and Google ($50).* Yahoo! Shopping: 20% discount off minimum bid prices for Yahoo! Shopping listings. Email: Drive new and returning customers to your site with custom email campaigns. *Discounts available to new Microsoft Advertising adCenter and Google advertisers only.

Customer Support

Get the assistance you need; anytime you need it. Receive 24-hour toll-free phone and email support from our e-commerce experts. Access our comprehensive online help center for detailed instructions, tutorials, and more. Qualified merchants* can receive premium support from a dedicated account manager. *Not available to all customers.

Dependable Hosting

Get the online essentials you need to run a successful web site. Domain name and 1,000 business email addresses. Web hosting with unlimited disk space and data transfer. 99.9% consistent uptime for your store.* Data backup in multiple data centers to ensure your information is recoverable in emergencies. Servers across the globe for faster loading of your web pages. Proven ability to handle peak sales traffic. *Based on internal monitoring. Does not include downtime for scheduled maintenance.